Cheshire Care Record making communication easier

1st June 2017

An Eastern Cheshire GP practice is pleased to see an increase in the number of patients consenting to allow all healthcare professionals involved in their care to view their Cheshire Care Record, making communication easier for patients and professionals alike.

Meadowside Medical Centre, Congleton has reaped rewards by making the promotion of the Cheshire Care Record an everyday part of surgery life. Every patient registering with the practice, making an appointment or attending a care plan review is asked to give permission for their medical information to be viewed by relevant professionals treating them.

Dr Ian Hulme, practice partner, IT lead at NHS Eastern Cheshire CCG and chair of the Caring Together ICT workstream, said: “Improved consent levels are speeding up patient care.

“Because we now have consent from so many patients, we’re spending much less time calling them for permission when other providers request access to data such as summary medical history, information on allergies or details of social care packages in place. Providers such as A&E departments and district nurses can then access relevant information straightaway, rather than having to contact the GP practice or ask patients to keep repeating their story.”

He adds: “We appreciate that the development of a joined-up, patient-centred system requires all providers to have the ability to share accurate, up-to-date information at a moment’s notice, hence the promotion of the Cheshire Care Record as a priority.

“The Cheshire Care Record is a superb tool that’s enabling me and many other health professionals to treat patients more effectively and quickly, improving their health and reducing avoidable demand for hard-pressed urgent and emergency care services.”


He said that very few of Meadowside’s 7,800 patients had opted out of the record and that most of them, when introduced to the system, expressed surprise that care providers had not been sharing patient data routinely for years.

He added that factors for high consent levels included patients feeling reassured that they could always opt out at a later date if they chose.

Caring Together programme director Fleur Blakeman said: “The record is playing a crucial role in helping us achieve our aim of joined-up care that gives people fast, effective support and treatment when they need it. Our data tells us that the record is reducing avoidable activity at Macclesfield District General Hospital and in hospitals across the region.

“If you’ve seen the benefits of the Cheshire Care Record as a patient or healthcare professional, why not say so on Twitter? The record is @Cheshire_Care. Use #CheshireCareRecord.”

Care Record data is held securely within the NHS and can only be accessed by qualified professionals such as doctors, nurses and social workers. You can find more details at

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